Frequently Asked Questions

Get answers to common questions about Consultation.

Bring photos of styles you like, a list of current products, and notes on your routine or concerns. Clear references and honest expectations help your stylist create an accurate plan and avoid surprises during cutting, coloring, or styling services.

Allow 15 to 30 minutes for a standard consultation; more complex requests like major color changes or extensions may require 45 to 60 minutes. We’ll use that time to assess hair, discuss goals, and plan the appropriate services and timeline.

Some consultations are complimentary when scheduled with a service; others may carry a small fee depending on complexity. Fees are applied toward your booked service if you proceed. We’ll tell you booking policies and any costs when you call or book online.

Yes—consultations identify root causes like product misuse, heat damage, or cut issues. Your stylist will recommend corrective services, treatments, or at-home routines to address damage and prevent recurrence, plus a realistic timeline for recovery and maintenance.

Absolutely — we use photos, tablet visuals, and clear language to outline what’s realistic for your hair type. We’ll discuss maintenance, cost, and timing so you understand the outcome before committing to any service.

Yes, you may book a standalone consultation to plan future services. This is ideal for major changes or if you need time to decide. Our stylist will provide recommendations, timeframes, and pricing so you can confidently schedule when ready.